With the way that businesses are run today, it’s easier than ever to take care of and handle customers calls when you have the help of a 24-hour phone call answering service. What does a virtual receptionist do? Well we’ll get into that in the article later. If you have a company and run a business in a skilled trade such as carpentry, plumbing, electric work, graphic artist, and much more, Answering 365 gives you 24-hour phone call answering services and virtual receptionists at your fingertips.
What is a Virtual Receptionist?
A virtual receptionist is an employee, but their job is normally a work from home or at a remote location for you according to the Answering365 blog. They answering the phones representing your business in a professional manner and act as a regular receptionist would. From taking message, handling phone calls, making phone calls for your follow-up appointments, and even scheduling. They’re not limited to this, they also can handle internet chats, e-mails, and act as a full-on support specialist if you need them to be.
Do They Work 24/7?
Well nobody can literally work 24 hours a day 7 days a week. However, that’s what Answering 365 provides. The reason being is that in a sense they also act as a call center for support, so you have a virtual receptionist and answering service 24 hours a day. By letting their employees handle it, you don’t have to worry about all of the hassles of dealing with your customers 24/7 and even other callers like solicitors, lenders, debt consolidators, and more. 24/7 call answering services can be turned on or off. Which means that if you don’t want the calls to be forwarded, you can even schedule what hours you want your virtual office and virtual receptionist to be in place, such as when you’re handling client appointments, or have to be away for corporate meetings.
Are They Expensive?
Well, nothing in the world is free, but when you go to a company like Intelligent Office, you actually end up spending much less than you would paying to hire, train, and employ your own support or customer service team. Not only this, but your company would have to pay for things such as actual office space, utilities to run your division, insurance for both the employees and the office building you use, and much more.
When you’re just starting a business, and you want to be professional, but don’t actually want to disclose your personal business address, you can even order things such as a virtual address. It’s a real address and you can get a genuine class A office building to use if you’re in the area. You can even use places like virtual office in numerous cities nationwide to have items shipped to for pickup.
Upon further research, we’ve covered some amazing facts about how an intelligent office can work for you in a virtual environment. There are many uses for these though. Some companies can even allow you to rent their virtual office space exclusively FOR your special meetings. Your opportunities are nearly endless when it comes to a company like Answering365.