Choosing an electricity and gas supplier is difficult because there is a lot at stake. In fact, it’s about finding a company that offers impeccable customer service and allows you to make great savings.
Since the liberalization of the energy market, electricity and gas suppliers have multiplied, offering a wide choice to consumers. How to discover the best electricity or gas supplier? At first glance, it seems a complicated task. However, reality is different. Just take into account the following issues.
Electricity companies like Ontario Wholesale Energy are also a great green option. If you are concerned about the environment, you can choose to get your energy from renewable sources. Thanks to the deregulation of the market, electricity companies can innovate, adapt their products to the needs of buyers and, ultimately, benefit the customer and the environment.
Knowledge is power
This advice is probably the most despised, however, the easiest to follow. You must know the terms and conditions of your electricity supplier before selecting a new one. It may seem obvious, but most people do not know the content of their contract and may not be sure what they signed. Read the documents and emails that you saved for later as they contain valuable information that will help you make the right decision about changing your electricity supplier. Some valuable questions are the following:
- What is my monthly bill?
- How much energy do I use per month?
- What is my rate per kilowatt hour (kWh)?
- Is the rate fixed or variable?
- What is the percentage that comes from renewable sources?
- When does my contract expire?
- Is there a cancellation fee?
A fixed or variable rate can make a huge difference in your monthly expenses.
Do a full search and buy
Once you review the terms and conditions of your current electricity contract and decide that you are ready to change your electricity supplier, it is time to explore the market to know what options are available.
So, what exactly does an electricity company make a good choice? When providers offer a similar service, it can be difficult to know which one is right for you. For this reason, making comparisons is so important: it is the best way to exercise the power to choose. The price is probably your main concern, but there are other services to consider if you want to have a positive experience with your company. Here are some points of comparison to consider among the different electricity providers:
What is the quality of customer service?
- Does the company respond to complaints in a timely manner?
- Are there charges for canceling or changing providers?
- Do you offer promotions for new customers?
- What is the percentage of electricity that comes from renewable sources?
- Does the electricity company contribute to the community?